Notation based on the Act on Specified Commercial Transactions
[Distributor]
Romanesco Co., Ltd.
[Name of Operation Supervisor]
Maiko Kozeki
【post code】
462-0847
【address】
1-2-C301 Kinjo, Kita Ward, Nagoya City, Aichi Prefecture
[Explanation of charges other than product price]
If the payment method is "convenience store deferred payment", a fee of 220 yen will be charged.
If the payment method is "bank transfer", a transfer fee may be charged.
Consumption tax is included in the product total and shipping charges.
Shipping charges are
In the case of Omakase delivery → Free with a total purchase of 5500 yen or more.
In the case of less than 5500 yen, the mainland is uniformly 555 yen.
Shipping to Hokkaido and Okinawa is the same as the mainland if it fits in a click post or letter pack.
Larger sizes will incur additional shipping charges of up to 80 size + 500 yen and up to 140 size + 1000 yen.
In the case of shipping company designation, the shipping fee specified by the shipping company will be charged.
[Application expiration date]
Although we perform sufficient inventory management, in the unlikely event that the product you ordered is out of stock or there is a problem, we may cancel your order after contacting us. Thank you for your understanding.
[ defective product ]
■ All of the items we sell are brand new, but please check the condition of the items as soon as you receive them.
■ Only unused items will be accepted. Please note that we cannot accept returns or exchanges after use under any circumstances.
*Products that cannot be returned or exchanged -Products that have already been used -Products that have the scent of tobacco or perfume -Products that were returned without contacting us Items that have been lost or damaged, items that have been received for more than 3 days, back-ordered items, custom-made items, sale items (including time sales)
・Items for which coupons have been used ・Items that have been washed, cleaned, or repaired after delivery
■ Please follow the instructions on the "Return/Exchange Contact Form" on the back of the invoice to return the item within 3 days, including the day you received the ordered item.
■ For damaged, defective, or incorrectly shipped items, we will promptly deliver a non-defective, correct item. In principle, products that can be exchanged will be exchanged instead of returned.
→If you wish to return the product even if there is an exchange product available, it will be treated as a "return due to customer's convenience". Please bear the shipping cost for the return. Only the product fee will be refunded. (Shipping and handling fees incurred at the time of delivery cannot be refunded.)
■ Our shop will bear the shipping costs for returning defective products and shipping defective replacement products.
■ If we are unable to prepare a non-defective item due to out of stock, etc., we will issue a refund (transfer).
→ If you purchase only one item, we will refund the shipping fee and post-payment handling fee.
■ If there is a defect in the ordered product, we will prepare a non-defective product. In that case, it will take the same delivery time as the first arrival. Thank you for your understanding.
■ Sale items may have damage that does not interfere with wearing and use. We cannot accept returns or exchanges for this reason. Please note.
■ Although it depends on the manufacturer, the looseness of sewing and the precision of the glued part, which are common in overseas products, may be rough. Please forgive me if the content does not interfere with wearing. (Slightly protruding threads, misaligned seams, inner sewing, inner color transfer, frayed tags, fine peeling of prints, slight paint adhesion to areas other than prints, pressure marks on the fabric, buttons We apologize for the inconvenience, but please refrain from purchasing if you are looking for a precision workmanship with fine details such as loose stitching, small light stains, stains that look like they were dotted with a pen, or mixed with fibers. Thank you. *Please let us know as we may treat orthodox corsets as defective products.
[ Sales volume ]
You can order from 1 piece.
Some products may be sold in limited quantities.
[ Delivery time ]
■ Basically, it will be shipped on the day of payment (date reflected in the bank account) or the next day.
■ Customers who pay by credit card or deferred payment (after approval of the review) will be shipped on the same day or the next day.
■ On days with an extremely large number of shipments, we may ship the next day, but we try to ship by the second day, including the date of payment, at the latest.
■ If there is no shipping notification within 3 days including the date of payment, please let us know by e-mail. (I am very sorry, there is a possibility that I forgot to ship it.)
■ Orders and made-to-order items will be shipped on the day of arrival or the next day.
[ Payment method ]
Bank transfers are accepted within 7 days including the order date (e.g. if the order date is the 1st → the payment deadline is 7 days)
■ Convenience store payment is within the bill and payment number expiration date (usually about 2 weeks)
■ For cashless payments such as credit card payments, when ordering
(If there is a delay in payment, we may ask you to issue a re-payment URL. The URL will be valid for that day only, and will be canceled if payment has not been made.)
■ About paidy
- We will issue an invoice on the 1st day of the following month, and will notify you by email or SMS (short message) by the 3rd day of the following month.
- Payment methods are convenience store payment (convenience store installation terminal), bank transfer and account transfer.
- Payment deadline is 10 days for convenience store payment and bank transfer. In the case of direct debit, the amount will be withdrawn on the 12th*. However, it may be the 20th* in January and May.
- Depending on the payment method, a fee will be charged for each monthly payment (billing). If you pay at a convenience store , it will be 356 yen (including tax/changed to 390 yen from March shopping ), and if you pay by bank transfer, you will be responsible for the transfer fee. In the case of fund transfer, no payment fee will be charged.
payment method | convenience store | Account transfer (Automatic withdrawal) |
Bank transfer |
Payment date | up to 10 days | 12th* | up to 10 days |
Commission paid | 356 yen (tax included) | 0 Yen | The transfer fee varies depending on the financial institution |
*If it falls on a bank holiday, the next business day
*Convenience store payment fee will be changed to 390 yen from 3/1
【Service name】
Epicurean Garden
【telephone number】
0529116307 (Headquarters)
* We are not currently accepting phone inquiries.
*Click here for contact information
[Public email address]
info@xxxegxxx.com
【homepage address】
http://xxxegxxx.com/